Customer service representative

Heidi Taylor                                                            2628 River Landing Drive, Sanford, Fl. 32771




Professional Profile

·        Excellent multi-tasking abilities 

·        Great communication skills 

·        Able to work in a team environment 

·        Self-starter 


Skills Summary

·        Excellent phone skills

·        Excellent computer skills

·        Ability to Make Decisions and Solve Problems

·        Ability to Obtain and Process Information

·        Ability to Plan, Organize and Prioritize Work

·        Ability to Work in a Team Structure

·        Troubleshooting and problem-solving skills

·        General technical skills




Obtain a position with your Company where I can maximize my customer service skills, and become an asset to your company.


Professional Experience

·        Convergys

·        Customer service agent

·        Tier 2 Tech Support for AT&T

·        JJ Hancock’s

·        Bartender and server

·        Provided customers with the best dining experience

·        Barry Reeves & Son

·        Prepared Appraisal reports

·        Comair

·        Ticket agent

·        Ramp agent

·        Ticor Title

·        Courier

·        Receptionist

·        Felton McCrary Brokerage

·        Receptionist

·        Office assistant



Lake Brantley High School, Altamonte Springs, Fl. 32701- Graduated 1985

Medical Technology School, Seminole community College- Graduated 1997










  • ID#: 77857
  • Location: Sanford, FL , 32771

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